Competitive
salary — discussed at interview
Careers
Care Coordinator
The Care Coordinator plans the rotas that keep visits running. You match the right carer to the right client, manage changes when they happen, and make sure the schedule holds together — which is what protects visit times on the ground.
Overview
The Care Coordinator plans the rotas that keep visits running. You match the right carer to the right client, manage changes when they happen, and make sure the schedule holds together — which is what protects visit times on the ground.
At a glance
- Role
- Care Coordinator
- Working pattern
- Office-based on a shift pattern that covers our daytime care rounds, 6am–9pm. Overnight services are arranged separately.
- Driving
- A driving licence is helpful but not essential for an office-based role.
- DBS
- An enhanced DBS check is completed before starting.
- Training
- Induction, plus training on Birdie and our scheduling processes.
The role
Main responsibilities
- Planning and maintaining weekly rotas for the care team.
- Matching carers to clients based on skills, location and continuity.
- Handling same-day changes — sickness, cover, urgent new packages.
- Communicating with carers about their schedules and changes.
- Liaising with clients and families about visit times.
- Working with the Registered Manager on new packages and capacity.
A day in the role
What a normal shift involves
Office-based, with phone and Birdie open. Mornings are the busiest — confirming the day's visits, handling any carer call-outs, and adjusting the rota in real time. Afternoons are for planning the coming week and handling new enquiries.
Who we are looking for
Person specification
What we look for
- Organised and calm under pressure.
- Good communication, including difficult conversations about timing.
- Comfortable with digital scheduling tools.
- An understanding of how domiciliary care works in practice.
Experience & qualifications
Experience: Previous experience in care coordination or scheduling is valued. Experience in domiciliary care as a carer or coordinator is ideal.
Qualifications: No specific qualification required. Familiarity with care management software is helpful.
Pay and benefits
What this role pays
Published up front, including the part most adverts leave out.
Benefits
- Workplace pension — 3% employer, 5% employee.
- Office-based at Bretby Business Park.
- A role where your planning directly affects the quality of care people receive.
Development opportunities
Progression to Deputy Manager or Registered Manager for the right person.
Why work for Luxuricare?
You are coordinating for a small, local team — not a national chain. That means you know the carers and the clients, and the rotas you build make sense rather than being stretched across a county.
What supports you
The tools you get
Carers are usually let down by the organisation around them rather than by their own effort. These three systems exist so that does not happen here.
BirdieCare planning & digital records
Organised digital care planning, visit notes and continuity of information, so everyone supporting a person is working from the same picture.
QCSPolicies & compliance
Structured policies and procedures that support professional standards across everything we do.
LumisStaff e-learning
Ongoing e-learning and staff development, so our team keeps building on what they know.
Apply / Register interest
Fill in the form and it comes straight to us.
More roles
Other roles we recruit for
Interested in the Care Coordinator role?
Register your interest, or call 01283 357801 and talk to us directly. We read everything that comes in.