Care service
Practical help in the days and weeks after discharge, for as long as it is genuinely needed.
Coming home from hospital is often harder than people expect. Someone can be medically ready for discharge and still find that the first fortnight at home is exhausting — stairs feel steeper, meals get skipped, and confidence takes longer to return than strength does.
Discharge support is short-term, practical care that covers that gap. Sometimes it is needed for two weeks; sometimes it becomes ongoing care. Both are fine, and you are not committing to the second by choosing the first.
For you and your family
The difference this makes for the person receiving care — and for the family around them.
Queen's Hospital Burton is the main hospital for many of the families we speak to, and we regularly support people returning home from a stay there. To be clear: we are an independent home care provider. We have no formal partnership, contract or affiliation with the NHS, the hospital or the local council.
If a discharge is being planned, the ward team or discharge coordinator can tell you what support has been assessed as needed. You are free to arrange private home care alongside that at any point.
Practical help settling back in after a hospital stay, for as long as it is needed.
Practical help settling back in after a hospital stay, for as long as it is needed.
Local to you
We deliver this service from our base at Bretby Business Park, which sits between Burton upon Trent and Swadlincote. In practice that means short journeys, a team that knows the local roads, and an office you could actually visit.
Coverage across the surrounding villages depends on where our team is working on a given day, so please ask us about your specific address rather than assuming either way.
Neighbourhoods we cover
Hospital Discharge Support is charged at our standard published visit rates — the same clear prices as every other visiting service we provide.
care call
care call
care call
Why Luxuricare
Four things we commit to before any care begins. Each one links to a full explanation of how it works in practice.
A no-obligation visit to understand what support would help.
How it works£0Setup FeeNo admin or joining charge before care begins.
How it worksFREE30-Minute Care CallAn opportunity to experience the quality of our care first-hand.
How it works7 DAYSCooling-Off PeriodCancel immediately within the first 7 days, paying only for care already received.
How it works
Registered with the Care Quality CommissionNot yet inspected — no rating has been published for this service.Regulated activity: Personal care · Location ID 1-27095662090View our CQC profile Luxuricare Ltd is registered with the Care Quality Commission for the regulated activity of personal care. The service has not yet been inspected, which means no rating has been published — we would rather say that plainly than dress it up.
Behind the scenes, care plans and visit records are kept in Birdie, our policies and procedures are structured through QCS, and our team’s ongoing learning runs through Lumis.
Reviews
David HorneBurton upon Trent
“Lyndsey formed a lovely relationship with my Dad and was kind and supportive with my Mum despite Mums mood swings and increasing aggressive behaviour. She was always reassuring and kept me well informed, appreciating my difficulties following surgery and not living locally. Her professional manner helped me make difficult decisions when it became apparent my parents needs couldn’t be met in their home.
JoannaBurton upon Trent
“I cant thank my dads amazing carers enough for all they do for him and my mum & the massive help they are to me. Today they have taken my dad on his birthday trip to Twycross zoo. he’s been so excited and is having the best time with them these ladies didn’t have to do this they wanted to because they care.”
IanBurton upon Trent
“The gentleman pictured is my uncle. It’s been a rough 12 months, diagnosed with Parkinson’s and lost his wife of 52 years in January. Lyndsey was introduced to myself and my uncle around 10 months ago and it’s difficult to put into words how positive her impact has been. It isn’t just ‘care’ but ‘caring’.
Most people we support use more than one of these, often in the same visit.
Respectful help with washing, dressing and daily routines, at the pace that suits you.
Prompting, reminding and administering medication in line with the agreed care plan.
Shopping, meal preparation, light domestic help and getting out and about.
It depends on our availability at the time, so please call us as early as you can — ideally before the discharge date is confirmed. We would rather give you a straight answer about a specific week than publish a promise we cannot always keep.
Yes. Short-term support is a normal reason to use us, and there is no setup fee and no minimum term to sign up to.
The care plan is reviewed as things change. Visits can be increased if recovery is slower than hoped, or reduced and stopped as confidence returns.
We work around whatever has been arranged and keep clear records of our visits. We are not part of the NHS discharge process and would not claim to be, but we are used to fitting in alongside it.
Tell us what is happening and we will tell you honestly whether we can help.
A free care assessment is a conversation in your own home, not a sales visit. You are under no obligation to arrange anything afterwards.
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