Overview

The Registered Manager leads the service, holds the CQC registration, and is responsible for the quality, compliance and culture of the care we deliver. This is the role Lyndsey Ratcliffe currently holds.

At a glance

Role: Registered Manager
Working pattern: Flexible, including on-call responsibility.
Driving: A full UK driving licence and access to a car.
DBS: An enhanced DBS check is completed.
Training: Ongoing professional development, including CQC and leadership training.

The role

Main responsibilities

Overall responsibility for the quality and safety of the service.
Maintaining CQC compliance and preparing for inspection.
Leading, supporting and developing the care team.
Overseeing care plans, risk assessments and safeguarding.
Managing complaints and serious incidents.
Building relationships with clients, families and local professionals.

A day in the role

What a normal shift involves

A mix of office, field and on-call. The Registered Manager is reachable and involved — not distant from the care being delivered.

A carer in Luxuricare uniform sitting with a lady on her sofa over a pot of tea and biscuits

Who we are looking for

Person specification

What we look for

Significant experience in a regulated care setting.
A Registered Manager's award or equivalent, or working towards one.
The leadership to set a standard and the patience to maintain it.
CQC knowledge and the confidence to be inspected.

Experience & qualifications

Experience: Substantial experience in care management, including CQC-registered services.

Qualifications: Level 5 Diploma in Leadership for Health and Social Care (or equivalent) is expected.

Pay and benefits

What this role pays

Published up front, including the part most adverts leave out.

Competitive

salary — discussed at interview

Benefits

Workplace pension — 3% employer, 5% employee.
A leadership role in a small, growing company.

Development opportunities

This is a senior role; progression is through growing the service and the team.

Why work for Luxuricare?

You are leading a company that was built on doing care properly — published prices, honest communication and a genuine commitment to the people it supports.

What supports you

The tools you get

Carers are usually let down by the organisation around them rather than by their own effort. These three systems exist so that does not happen here.

BirdieCare planning & digital records

Organised digital care planning, visit notes and continuity of information, so everyone supporting a person is working from the same picture.

QCSPolicies & compliance

Structured policies and procedures that support professional standards across everything we do.

LumisStaff e-learning

Ongoing e-learning and staff development, so our team keeps building on what they know.

Apply / Register interest

Fill in the form and it comes straight to us.

Fields marked with an asterisk are required. Please do not attach a CV here — we will ask for one at the right point.

Your name

Telephone number

Email address

Your postcode

So we can see which visits would be a sensible travel distance.

Do you drive?

Do you have access to a vehicle?

Care experience

Experience is welcome but not essential for every role.

Role you are interested in

Your availability

For example: weekday mornings, alternate weekends, school hours.

I agree that Luxuricare may keep these details on file and contact me about career opportunities, as described in the privacy policy.

Or call 01283 357801

More roles

Other roles we recruit for

Deputy Manager Office Administrator Recruitment Coordinator Care Assistant

Back to all careers

Interested in the Registered Manager role?

Register your interest, or call 01283 357801 and talk to us directly. We read everything that comes in.

Register your interest Call 01283 357801