Care service
Discreet, unhurried help with the daily routines that keep life comfortable and dignified at home.
Personal care is the everyday, practical support that helps someone stay comfortable and independent in their own home. It is usually the first kind of care families ask about — often because washing, dressing or getting up in the morning has quietly become harder.
It might be needed after an illness, as part of getting older, or because a condition has progressed. It might be one short visit a day or several. There is no standard version of this, which is why we start with a conversation rather than a package.
For you and your family
The difference this makes for the person receiving care — and for the family around them.
Where medication support is part of a visit, what our team can and cannot do is set out clearly in the care plan and follows our policies and staff training. We will always be specific about this with you rather than leaving it vague.
Luxuricare provides personal care and practical support. We do not provide nursing or clinical treatment, and we work alongside — not instead of — GPs, district nurses and other health professionals.
Respectful help with washing, dressing and daily routines, at the pace that suits you.
Respectful help with washing, dressing and daily routines, at the pace that suits you.
Local to you
We deliver this service from our base at Bretby Business Park, which sits between Burton upon Trent and Swadlincote. In practice that means short journeys, a team that knows the local roads, and an office you could actually visit.
Coverage across the surrounding villages depends on where our team is working on a given day, so please ask us about your specific address rather than assuming either way.
Neighbourhoods we cover
Personal Care at Home is charged at our standard published visit rates — the same clear prices as every other visiting service we provide.
care call
care call
care call
Why Luxuricare
Four things we commit to before any care begins. Each one links to a full explanation of how it works in practice.
A no-obligation visit to understand what support would help.
How it works£0Setup FeeNo admin or joining charge before care begins.
How it worksFREE30-Minute Care CallAn opportunity to experience the quality of our care first-hand.
How it works7 DAYSCooling-Off PeriodCancel immediately within the first 7 days, paying only for care already received.
How it works
Registered with the Care Quality CommissionNot yet inspected — no rating has been published for this service.Regulated activity: Personal care · Location ID 1-27095662090View our CQC profile Luxuricare Ltd is registered with the Care Quality Commission for the regulated activity of personal care. The service has not yet been inspected, which means no rating has been published — we would rather say that plainly than dress it up.
Behind the scenes, care plans and visit records are kept in Birdie, our policies and procedures are structured through QCS, and our team’s ongoing learning runs through Lumis.
Reviews
David HorneBurton upon Trent
“Lyndsey formed a lovely relationship with my Dad and was kind and supportive with my Mum despite Mums mood swings and increasing aggressive behaviour. She was always reassuring and kept me well informed, appreciating my difficulties following surgery and not living locally. Her professional manner helped me make difficult decisions when it became apparent my parents needs couldn’t be met in their home.
JoannaBurton upon Trent
“I cant thank my dads amazing carers enough for all they do for him and my mum & the massive help they are to me. Today they have taken my dad on his birthday trip to Twycross zoo. he’s been so excited and is having the best time with them these ladies didn’t have to do this they wanted to because they care.”
IanBurton upon Trent
“The gentleman pictured is my uncle. It’s been a rough 12 months, diagnosed with Parkinson’s and lost his wife of 52 years in January. Lyndsey was introduced to myself and my uncle around 10 months ago and it’s difficult to put into words how positive her impact has been. It isn’t just ‘care’ but ‘caring’.
Most people we support use more than one of these, often in the same visit.
Conversation, company and a reliable friendly face that keeps life connected.
Familiar surroundings, steady routines and patient support for people living with dementia.
Prompting, reminding and administering medication in line with the agreed care plan.
Please tell us your preference at the assessment. We will do our best to match it consistently, and we will be honest with you if there are days when that is difficult rather than promising something we cannot always deliver.
It depends on what is needed. Our care calls are 30 minutes, 45 minutes and one hour, priced at £20, £27 and £31.50. Full personal care usually needs 45 minutes or an hour.
We plan rotas to build familiarity, because continuity genuinely matters with personal care. We will not promise the identical person at every single visit — holidays, illness and rota changes are real — but consistency is something we actively work at.
Any moving-and-handling support is agreed in advance, recorded in the care plan and only carried out where our team is trained and it is safe to do so. If a piece of equipment or an assessment is needed first, we will say so.
Tell us what is happening and we will tell you honestly whether we can help.
A free care assessment is a conversation in your own home, not a sales visit. You are under no obligation to arrange anything afterwards.
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