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Local to Burton upon Trent

Home Care in Burton upon Trent

Local, personal home care across Burton upon Trent and its neighbourhoods — with published prices and a free care assessment.

Luxuricare works out of Suite 1.17, Repton House, on Bretby Business Park — just outside Burton on the road towards Swadlincote.

Luxuricare in Burton upon Trent

  • Office at Bretby Business Park, DE15 0YZ, between Burton and Swadlincote.
  • Published visit rates from £20, with no setup fee.
  • Free care assessment in your own home, with no obligation.
  • CQC registered for personal care — not yet inspected.
  • 7-day cooling-off period — cancel immediately, pay only for care received.
A lady and a carer in Luxuricare uniform sitting together over coffee and cake in a café
Burton upon Trent

Home care in Burton upon Trent, with published prices and a free assessment.

Working from a base between Burton and Swadlincote is deliberate. Home care depends on travel time: the shorter the distance between one visit and the next, the more reliably a rota holds together. That is a general truth about this work rather than a promise about any particular visit — the times for your own calls are agreed at the assessment and written into your care plan.

Burton is a town of distinct neighbourhoods rather than one uniform sprawl. Stapenhill and Winshill sit across the river from the centre; Stretton spreads north; Branston runs south towards the A38. Getting between them at four in the afternoon is not the same as getting between them at ten in the morning, and a rota built by someone who has never driven it shows.

We would far rather cover a modest area properly than claim a county and stretch ourselves thin across it.

Why local families choose Luxuricare

Most people who contact us are not comparing providers on a spreadsheet. They are worried about a parent, they have had a difficult few months, and they want to talk to someone who sounds like they know what they are doing.

What they tend to value is fairly consistent. Being able to see prices without making an enquiry. Speaking to a person rather than a queue. Being told honestly whether we can cover an address, rather than being strung along. And a first step that does not feel like a commitment — which is what the free assessment, the free 30-minute care call and the 7-day cooling-off period are for.

We are also a young company, and we say so. Luxuricare Ltd was incorporated in April 2024. Our CQC registration is in place for the regulated activity of personal care, and the service has not yet been inspected — so there is no rating for us to show you, and we will not pretend otherwise. What we can show you is how the service is run: care plans and visit records in Birdie, policies and procedures structured through QCS, and staff learning through Lumis.

Getting home from Queen's Hospital Burton

Queen's Hospital on Belvedere Road is where most Burton families end up when something goes wrong, and coming home from a stay there is one of the most common reasons people first ring us. The pattern is familiar: someone is discharged, the family manages heroically for a week, and then realises this is not sustainable alongside work and everything else.

Short-term support in those first weeks is often exactly what is needed, and often all that is needed. We can arrange care for a defined period, with no setup fee and no minimum term. If it turns out you no longer need us after a fortnight, that is a good outcome.

We are an independent home care provider. We have no partnership, contract or affiliation with the NHS, with Queen's Hospital, or with any local authority, and we would not claim one. If a discharge is being planned, the ward team or discharge coordinator can tell you what support has been assessed as needed — and you are free to arrange private care alongside it.

Areas around Burton

Alongside Burton itself, we actively accept clients in Stapenhill, Winshill, Stretton, Branston, Barton-under-Needwood, Walton-on-Trent, Alrewas and Tutbury. We know these areas and are happy to be asked about any of them.

What we will not do is publish a list of villages and imply we can definitely serve every address in each one. Whether we can commit to a particular street at a particular time depends on the rota that week. Tell us the postcode and the times you need, and you will get a straight yes or no. See every place we cover on the areas we cover page.

What home care in Burton costs

Our rates are the same across everywhere we work: £20 for a 30-minute care call, £27 for 45 minutes and £31.50 for an hour. There is no setup fee and no charge for the assessment. What a week costs depends on how many visits are needed and how long each one has to be — a single morning call is a very different figure from four visits a day, and pretending otherwise helps nobody.

Getting started

How to start care in Burton upon Trent

The same four steps for every family, whatever the reason you are looking.

  1. 1

    Get in touch

    Call, message or fill in the enquiry form below and tell us what is happening.

  2. 2

    Free assessment

    We visit your home, at no cost and with no obligation, to understand what is actually needed.

  3. 3

    Agree a care plan

    Visits, timings and cost are set out in writing before anything is charged.

  4. 4

    Care starts

    With a 7-day cooling-off period, so the first week is never a locked-in commitment.

See the full walkthrough on getting started.

Pricing

Prices for home care in Burton upon Trent

The same published rates that apply everywhere we work.

30-minute£20

care call

45-minute£27

care call

1-hour£31.50

care call

Regulated by the Care Quality CommissionRegistered with the Care Quality CommissionNot yet inspected — no rating has been published for this service.Regulated activity: Personal care · Location ID 1-27095662090View our CQC profile

Regulated care, honestly described

Luxuricare Ltd is registered with the Care Quality Commission for personal care under location ID 1-27095662090. The registered manager shown by the CQC is Miss Lyndsey Anne Ratcliffe. The service has not yet been inspected.

Our registered address is Suite 1.17 Repton House, Bretby Business Park, Burton on Trent, DE15 0YZ — the same address on our CQC registration certificate, at Companies House, and in the contact details throughout this site. The full public register entry is set out on our CQC information page.

Reviews

What families in Burton upon Trent say

Given to Luxuricare directly

David HorneBurton upon Trent

“Lyndsey formed a lovely relationship with my Dad and was kind and supportive with my Mum despite Mums mood swings and increasing aggressive behaviour. She was always reassuring and kept me well informed, appreciating my difficulties following surgery and not living locally. Her professional manner helped me make difficult decisions when it became apparent my parents needs couldn’t be met in their home.

Given to Luxuricare directly

JoannaBurton upon Trent

“I cant thank my dads amazing carers enough for all they do for him and my mum & the massive help they are to me. Today they have taken my dad on his birthday trip to Twycross zoo. he’s been so excited and is having the best time with them these ladies didn’t have to do this they wanted to because they care.”

Given to Luxuricare directly

IanBurton upon Trent

“The gentleman pictured is my uncle. It’s been a rough 12 months, diagnosed with Parkinson’s and lost his wife of 52 years in January. Lyndsey was introduced to myself and my uncle around 10 months ago and it’s difficult to put into words how positive her impact has been. It isn’t just ‘care’ but ‘caring’.

Home care in Burton upon Trent — common questions

Do you cover the whole of Burton upon Trent?

We work across Burton and its neighbourhoods. Whether we can cover a specific address at the times you need depends on our rota, so the quickest route to a real answer is to call 07720 829727 with your postcode.

Where exactly are you based?

Our office is at Suite 1.17 Repton House, Bretby Business Park, Burton on Trent, DE15 0YZ. Bretby sits just outside Burton on the Swadlincote side, between the two towns.

Can you support someone coming home from Queen's Hospital Burton?

Yes — helping people settle back home after a hospital stay is one of the most common reasons families contact us. To be clear, we are an independent provider and have no formal partnership with the NHS or the hospital. See hospital discharge support.

How much does home care cost in Burton?

The same published rates apply everywhere we work: £20 for 30 minutes, £27 for 45 minutes and £31.50 for one hour, with no setup fee. See pricing.

Do you cover villages around Burton?

We actively cover Stapenhill, Winshill, Stretton, Branston, Barton-under-Needwood, Walton-on-Trent, Alrewas and Tutbury alongside Burton itself. Please ask about your specific address — we will give you a straight answer rather than a maybe.

Ask about care in Burton upon Trent

Tell us your postcode and the times you need, and we will give you a straight answer.

Fields marked with an asterisk are required.

So we can call you back.

So we can check whether we cover the address.

Optional — we can work this out together.

A short description is plenty. Please keep it high level — no detailed medical information is needed here.

Or call 07720 829727

Home care in Burton upon Trent, starting with a conversation

Tell us what is happening and we will tell you honestly whether we can help.