Book a Free Home Care Assessment

Choose your appointment

Seven days a week, and we ask for at least two full days' notice. We will confirm the time with you before it is arranged.

1. Choose a date and time

Visits are arranged seven days a week between 9am and 7:30pm, and we ask for at least two full days’ notice (48 hours) so we can arrange the right person to come. All times are UK time (Europe/London).

September 2026

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Need an assessment sooner or outside these times? Please contact Luxuricare directly on 07720 829727 and we will discuss what may be possible.

2. Your details

Fields marked with an asterisk are required.

Your full name

Your telephone number

So we can confirm the appointment with you.

Your email address

Optional. If you give it, we can email your confirmation.

Preferred contact method

Optional.

Address for the visit

Including the postcode, so we know where we are coming.

3. About the person needing care

Their name

Who is the care for?

Optional.

Tell us a little about the person needing care

A few sentences is plenty — how they manage day to day and what would help. Please keep it high level: we do not need diagnoses or detailed medical information here, and we will talk it through properly at the visit.

4. Anything else that helps (all optional)

None of this is needed to book. It just means we arrive already knowing roughly what you are thinking about.

How many care calls a day?

Typical visit length

When would care ideally start?

This helps us plan. It is not a commitment, and we cannot promise a start date before the visit.

Type of support you are considering

Choose as many as apply.

Anything else we should know

Parking, access, who will be there, a time that would be difficult — anything practical.

I agree that Luxuricare may use these details to contact me about this assessment booking, as described in the privacy policy.

Or call 07720 829727

Sending this asks us for the time — it does not book it. We will confirm it with you, or suggest another time if that one is not possible.

How it works

Four steps, no surprises

Step 1

You ask for a time

Pick a date and a time that suits you from the calendar below, and tell us a little about the person needing care.

Step 2

We confirm it

We check it against the diary and come back to you — confirming that time, or offering the nearest one we can actually keep.

Step 3

We come to you

About an hour, in the home itself, with the person receiving care there wherever they are able to be. Family are welcome.

Step 4

You get a plan and a price

Which visits, how long, at roughly what times, and what that costs at our published rates. Nothing is signed on the day.

When we visit

Times and notice

Assessment visits are arranged seven days a week between 9am and 7:30pm, UK time (Europe/London). Weekends and evenings are ordinary appointment times here, not favours — a lot of families can only get everybody in the same room on a Sunday.

We ask for at least two full days’ notice. The person who comes out is someone qualified to assess care needs and write the plan, and that is not something we can conjure up the same afternoon.

Need someone sooner?

Please contact Luxuricare directly and we will discuss what may be possible. Call 07720 829727 and you will get a straight answer either way.

Registered with the Care Quality CommissionNot yet inspected — no rating has been published for this service.Regulated activity: Personal care · Location ID 1-27095662090View our CQC profile

Questions about booking

Is the visit confirmed as soon as I book?

No, and we would rather be straight about that than have you waiting in for somebody who is not coming. Sending the form asks us for that time. We check it against the diary and come back to you to confirm it, or to suggest another time if it does not work. Please treat the visit as arranged only once you have heard from us.

Why do you need two days' notice?

Because the person who comes out has to be someone qualified to assess care needs and write the plan, and their week is already largely spoken for. Two days is what lets us send the right person rather than whoever happens to be free.

What if we need someone sooner than that?

Call us on 07720 829727 and we will tell you honestly what is possible. Sometimes we can move things around and sometimes we cannot, and you will get a straight answer either way rather than a booking we cannot keep.

Is it really free?

Yes. There is no charge for the visit, no charge for writing the care plan and no setup fee if you go ahead. If you decide not to, you owe us nothing.

How long does the visit take?

Usually around an hour. We will stay longer if there is more to talk about — we would rather spend the extra twenty minutes than write a plan based on half the picture.

Is this a medical assessment?

No. It is a conversation about what would help at home — washing and dressing, medication prompts, meals, company, the shape of the day. Luxuricare is registered for personal care, not nursing care. If someone needs clinical input we will say so and point you towards the right people.

Do we have to decide on the day?

No, and we would rather you did not feel you had to. Nothing is signed at an assessment. Take the plan away, talk it over, and come back when you are ready.

How do I change or cancel the appointment?

Call 07720 829727 or reply to the confirmation email and we will move it. There is no charge for changing or cancelling.

Book your free home care assessment